Privacy Policy
Last updated: May 2026
1. Who We Are
Ranger IT (“we,” “us,” or “our”) is a managed service provider headquartered in Texas. We provide IT support, cybersecurity, cloud, and related technology services to businesses. Our website is ranger-it.com.
2. Information We Collect
Information you provide directly: Name, company name, email address, phone number, and any message content submitted via our contact forms, SMS opt-in forms, or service request forms.
Information collected automatically: When you visit our website, we may collect IP address, browser type, pages visited, time on site, and referring URLs through cookies and standard web analytics tools (such as Google Analytics).
Service data: As part of delivering managed IT services, we may access or process data on your company’s systems. This data is governed by your service agreement with Ranger IT and is handled with strict confidentiality.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and support requests
- Deliver and manage IT services under your service contract
- Send SMS text messages for support updates, maintenance notices, security alerts, and service communications (only with your explicit opt-in consent)
- Send emails related to your account or services
- Improve our website and services
- Comply with legal obligations
4. SMS Communications
If you opt in to receive SMS messages from Ranger IT, the following terms apply:
Message type: Recurring automated text messages related to support activity, maintenance windows, security alerts, and service updates.
Frequency: Typically 2–6 messages per month depending on your support activity.
Rates: Message and data rates may apply.
Opt out: Reply STOP to any message at any time to unsubscribe.
Help: Reply HELP or email support@ranger-it.com.
Data sharing: We will never sell or share your mobile number with third parties for marketing purposes.
5. Sharing Your Information
We do not sell your personal information. We may share information with:
- Third-party service providers who assist in operating our website or delivering services (bound by confidentiality agreements)
- Law enforcement or government agencies when required by law
- Successor entities in the event of a merger or acquisition
6. Data Retention
We retain personal information for as long as necessary to provide services, fulfill the purposes described in this policy, or as required by law. SMS opt-in records are retained for a minimum of 4 years to satisfy carrier compliance requirements.
7. Cookies
Our website uses cookies to improve your browsing experience and analyze site traffic. You may disable cookies in your browser settings, though some site features may not function properly as a result.
8. Your Rights
You have the right to access, correct, or request deletion of your personal information. To make a request, contact us at privacy@ranger-it.com. We will respond within 30 days.
9. Security
We implement industry-standard technical and organizational safeguards to protect your information. As an MSP, security is central to everything we do.
10. Children’s Privacy
Our services are intended for businesses and individuals 18 years of age or older. We do not knowingly collect information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “last updated” date at the top will reflect any changes. Continued use of our website or services after updates constitutes acceptance of the revised policy.
12. Contact Us
Ranger IT
Email: privacy@ranger-it.com
Support: support@ranger-it.com
Website: ranger-it.com
Questions About Your Privacy?
Reach out to our team at privacy@ranger-it.com and we will respond within 30 days.